What makes Rapto different from transcription tools like Otter or Fireflies?

Traditional meeting tools only transcribe and summarize audio into static text. Rapto focuses on execution after the call: it extracts concrete spoken commitments, assigns owners and deadlines, syncs tasks into Linear, Jira, and Slack, and autonomously verifies follow-through across subsequent meetings until each promise is fulfilled.

Which video conferencing platforms does Rapto support?

Rapto works natively with Zoom, Google Meet, and Microsoft Teams. It supports both calendar-connected botless audio capture and autonomous AI meeting assistants, adapting to your organization's security and guest policies.

How does cross-meeting commitment tracking actually work?

Rapto uses cross-meeting neural memory. When an action item is committed to during a Monday sync, Rapto logs the promise. When the assignee provides a verbal status update during a Thursday standup, Rapto automatically links the update, marks the commitment resolved, and updates team accountability metrics without manual note-taking.

How does Rapto's pricing compare to per-seat meeting recorders?

Unlike legacy tools that charge $18–$29 per user every month (costing $270–$435/mo for a 15-person squad), Rapto provides predictable, flat team pricing starting at $39/month for up to 10 team members. You can invite your entire product and engineering squad without per-seat line-item friction.

Is customer meeting audio or transcript data used to train AI models?

No. Rapto enforces a strict zero-data-retention training policy. Your meeting audio and transcripts are never used to train public or foundation AI models. All data is encrypted with AES-256 at rest and TLS 1.3 in transit, backed by SOC-2 Type II standards.

How does Rapto sync with project management and communication tools?

Rapto features bi-directional integrations with Slack, Linear, Jira, and Notion. Spoken decisions and commitments are converted into structured issues with story points, assignees, and parent epics, keeping engineering workflows synchronized automatically.

What is AI meeting accountability software?

AI meeting accountability software automatically captures spoken commitments made during video calls, assigns them to owners, tracks follow-through across subsequent meetings, and syncs action items into tools like Jira, Linear, or Slack — eliminating manual note-taking and status-chasing. Unlike basic meeting recorders, accountability software verifies whether promises are actually kept.

How can teams reduce missed meeting action items?

The most effective approach is automated commitment extraction: an AI layer that attends meetings, identifies every promise ('I'll deliver X by Friday'), assigns it to the speaker, and follows up automatically in Slack or email. Teams using structured accountability systems consistently see up to 3× higher fulfillment rates versus manual note-taking alone.

What is botless meeting recording and how does it work?

Botless recording captures meeting audio directly on the user's device through the OS audio layer, without sending an AI bot participant into the call. This keeps the meeting natural, avoids 'bot joined' notifications that can alarm guests, and works within strict organizational security policies that prohibit third-party attendees. Rapto supports both botless and bot-based recording depending on your team's security posture.

Is Rapto a meeting notetaker?

Rapto is not primarily a meeting notetaker. While it captures full transcripts, its core function is post-meeting accountability: extracting commitments, cross-referencing them across subsequent meetings to verify follow-through, and syncing resolved or pending items into your project management stack. Think of it as an accountability layer built on top of transcription — not a transcription service with a summary.

Is recording meetings with AI GDPR compliant?

Rapto is GDPR compliant by design. Meeting audio is processed in encrypted, isolated pipelines and is never used to train AI models. Participants are notified via calendar invites when recording is active, and all data is stored under AES-256 encryption at rest and TLS 1.3 in transit. Enterprise customers receive a signed Data Processing Agreement (DPA) and can request SOC 2 Type II audit reports. Rapto also offers a GDPR-compliant data retention configuration with configurable auto-deletion.

What is the best meeting accountability tool for engineering teams?

Engineering teams need a meeting tool that goes beyond transcription: one that syncs action items into Jira or Linear, tracks sprint commitments across standups and retros, and provides delivery velocity metrics. Rapto is purpose-built for this use case with bi-directional Jira, Linear, Slack, and Notion integrations, cross-meeting commitment memory, and flat squad pricing (from $39/mo for up to 10 members) that doesn't penalize you for adding the whole team.

Back to HomeLegal & Compliance

Rapto Privacy Policy

How we protect, encrypt, and manage your data with strict zero AI training retention, SOC 2 compliance, and transparent customer data ownership.

Effective: August 16, 2026•Version 2.4•

Privacy at a Glance

Zero AI Model Training

We strictly NEVER use your customer meeting audio, transcripts, summaries, or metadata to train foundational AI models.

End-to-End Encryption

All audio streams and database records are encrypted using AES-256 at rest and TLS 1.3 in transit.

Strict Customer Data Ownership

You retain 100% ownership of your meeting intelligence. You can export or hard-delete all records at any time.

SOC 2 Type II & GDPR Compliant

Audited by independent third-party assessors with comprehensive DPAs and Standard Contractual Clauses (SCCs).

1. Introduction & Core Principles

Our binding commitment to transparency, data minimization, and user privacy.

Our Fundamental Privacy Guarantee

We do not sell, rent, or monetize your data. We do not use your proprietary meeting transcripts, audio files, or team discussions to train public or foundational Large Language Models.

This Privacy Policy explains how Rapto Technologies, Inc. ("Rapto", "we", "us", or "our") collects, uses, processes, stores, and protects information when you access or use our AI meeting intelligence platform, website (rapto.cloud), desktop apps, browser extensions, and integrations (collectively, the "Services").

Rapto is engineered from the ground up for high-trust engineering and product teams. We believe that privacy is not an afterthought, but a core architectural requirement. We adhere strictly to the principle of data minimization—we only collect and process the information strictly required to deliver accurate meeting summaries, commitment tracking, and workflow automation.

2. Information We Collect

Details on account credentials, meeting audio streams, calendar metadata, and integration tokens.

We collect information in three primary ways: information you directly provide, data automatically captured during authorized meeting sessions, and data received from third-party integrations you explicitly enable.

A. Account & Profile Information

When you create an account, register your workspace, or communicate with us, we collect:

Name, business email address, avatar photo, job title, and team name.
Authentication credentials (hashed passwords or OAuth identity tokens from Google, Microsoft, Okta, or SAML 2.0).
Billing contact details, company VAT/tax IDs, and payment transaction metadata (card numbers are securely handled via PCI-DSS Level 1 processors and never stored on our servers).

B. Meeting Audio, Video & Transcript Data

When you authorize Rapto's bot to join a video conference (Zoom, Google Meet, Microsoft Teams) or upload recordings, we process:

Raw audio and video streams solely for the real-time duration required to transcribe the speech.
Time-stamped verbatim text transcripts, speaker identifications, and dialogue turns.
Derived meeting intelligence, including extracted commitments, action items, decision logs, and team velocity metrics.

C. Calendar & Workspace Integration Data

To identify upcoming meetings and sync action items, we process authorized integration data:

Google Calendar and Microsoft Outlook event titles, scheduled times, attendee email lists, and conferencing links.
OAuth tokens and API keys for issue trackers (Jira, Linear, Notion, GitHub, Asana) and messaging tools (Slack).

3. How We Use & Process Your Data

Legal bases and functional objectives for extracting commitments and syncing workflows.

We process your data exclusively to deliver, maintain, protect, and improve our meeting intelligence platform, based on explicit contractual necessity and legitimate business interests:

Transcribing spoken audio into high-accuracy, searchable text.
Parsing commitments, assignees, deadlines, and technical dependencies using dedicated LLM extraction pipelines.
Automatically creating or updating issues in connected trackers (Jira, Linear, Notion, GitHub, Asana) as requested by team members.
Generating weekly manager digests, sprint velocity reports, and post-meeting follow-up emails.
Detecting and preventing security incidents, unauthorized workspace access, and platform abuse.
Providing dedicated customer support, uptime monitoring, and billing administration.

4. AI Architecture & Zero Model Training Policy

Architectural proof that your proprietary data is never fed into foundational LLMs.

Enterprise Data Isolation

Enterprise tier customers can select dedicated single-tenant pipelines with regional data residency guarantees in the US, EU, or APAC regions.

Rapto operates strict zero-data-retention (ZDR) agreements with all enterprise AI inference infrastructure providers.

A. Zero Training Guarantee

Under no circumstances is any customer data—including raw audio, transcript snippets, custom prompts, code snippets, or team metadata—used to train, retrain, or fine-tune foundational AI models (such as OpenAI GPT, Anthropic Claude, or open-weight models).

B. Ephemeral Inference Pipelines

When audio is transcribed or commitments are extracted, data is transmitted over TLS 1.3 encrypted connections directly into memory-isolated inference enclaves. Once the structured JSON response is returned to our database, the inference cache is immediately purged.

5. Third-Party Sub-Processors

Vetted infrastructure vendors and data processing terms.

We partner with industry-leading infrastructure providers to deliver high-availability cloud services. All sub-processors undergo rigorous SOC 2 security evaluations and are bound by signed Data Processing Agreements (DPAs) with strict confidentiality clauses:

Amazon Web Services (AWS) — Cloud hosting, compute enclaves, encrypted database storage (US & EU regions).
Google Cloud Platform (GCP) — Secondary cloud infrastructure and backup storage.
OpenAI Enterprise API — Real-time LLM inference (governed by commercial Zero Data Retention DPAs).
Stripe, Inc. — Payment processing and subscription billing (PCI-DSS Level 1 compliant).
Postmark / Resend — Transactional email delivery and automated meeting digests.
Datadog — Systems monitoring, aggregate performance metrics, and error telemetry (no audio/transcripts ingested).

6. Data Retention & Automated Deletion

Retention schedules per plan tier and 1-click hard deletion options.

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or in accordance with your workspace configuration:

Free Plan: Audio and transcripts are retained for 7 calendar days before automated irreversible deletion.
Starter Plan: Transcripts and commitment histories are retained for 90 calendar days.
Growth Plan: Historical records are retained for 1 year.
Business & Enterprise Plans: Retained for the lifetime of your active subscription, or customizable according to your organization's legal retention schedule.

Hard Deletion on Demand

Workspace administrators can delete specific meetings, transcripts, or the entire organization's data at any time via the Workspace Settings dashboard. Upon deletion, all associated records, vector embeddings, and backups are permanently purged within 30 days.

7. Security Safeguards & Governance

SOC 2 Type II controls, cryptographic encryption, and identity federation.

We maintain comprehensive administrative, technical, and physical safeguards designed to prevent accidental loss, unauthorized access, alteration, or disclosure of customer data:

Encryption in Transit: All data transferred between users, bots, and our servers utilizes TLS 1.3 encryption with Perfect Forward Secrecy.
Encryption at Rest: All persistent databases, transcript records, and vector indices are encrypted using AES-256 with rotating keys via AWS KMS.
Identity & Access Control: Role-based access controls (RBAC), multi-factor authentication (MFA) enforcement, SAML 2.0 / Okta SSO, and SCIM automated deprovisioning.
Vulnerability Management: Continuous automated vulnerability scanning, independent annual penetration testing, and a responsible bug bounty program.

8. Your Global Privacy Rights (GDPR & CCPA/CPRA)

How to exercise your rights to access, portability, rectification, and erasure.

Regardless of your location, Rapto affords all customers robust privacy controls. Under the European General Data Protection Regulation (GDPR), UK GDPR, and California Consumer Privacy Act (CCPA/CPRA), you have the right to:

Right of Access: Request a copy of all personal data and transcripts stored in your account.
Right to Portability: Export your meeting logs, decisions, and commitment graphs in structured JSON or CSV formats.
Right to Rectification: Correct inaccurate or outdated profile and workspace records.
Right to Erasure ('Right to be Forgotten'): Request the permanent destruction of your personal data.
Right to Restrict or Object to Processing: Restrict certain automation workflows or opt out of non-essential communications.
Non-Discrimination: We will never deny services, charge different prices, or degrade service quality for exercising your privacy rights.

How to Exercise Your Rights

To submit a verifiable data privacy request, email our Data Protection Officer at privacy@rapto.cloud. We acknowledge all requests within 48 hours and fulfill them within 30 calendar days at no charge.

9. International Data Transfers

Cross-border data protection mechanisms and Standard Contractual Clauses.

Rapto operates globally. When personal data originating in the European Economic Area (EEA), United Kingdom, or Switzerland is transferred outside these regions, we ensure appropriate safeguards are implemented in compliance with Chapter V of the GDPR.

We execute the European Commission's standard contractual clauses (SCCs) with our sub-processors and enterprise customers, supplemented by technical measures including robust end-to-end encryption.

10. Cookies & Tracking Technologies

How we use essential session tokens and performance measurement cookies.

We use cookies and similar browser storage mechanisms solely to authenticate sessions, remember preferences, and analyze aggregate platform health:

Essential Cookies: Required for secure login authentication, CSRF token validation, and workspace routing. These cannot be disabled.
Functional Cookies: Remember UI preferences (such as dark mode, sidebar states, and currency selections).
Analytics Cookies: Measure aggregate page load speeds and feature utilization to optimize performance (only set with your explicit consent).

11. Policy Updates & Contacting Us

Notification procedures for material updates and direct DPO contact channels.

We may update this Privacy Policy periodically to reflect new platform capabilities, legal requirements, or security enhancements. When material updates occur, we will notify workspace administrators via email and display a prominent banner in the platform at least 30 days prior to changes taking effect.

If you have questions, feedback, or compliance inquiries regarding our privacy architecture, please reach out directly:

Contact Details

Data Protection Officer (DPO): privacy@rapto.cloud
Security & Compliance Team: security@rapto.cloud
Mailing Address: Rapto Technologies, Inc., 548 Market St, Suite 39201, San Francisco, CA 94104

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